Please find below the udpated information on our eGIS teams coverage as of August 2021.
| eGIS Updated Contact Information Effective August 2021 | ||
| Tasks | Primary Contact | Secondary Contact |
| ArcGIS Online Support | Sumaiyah Umarji | Juan-Raul Cardenas |
| Norman Wong | ||
| Business Analyst | Rachel Marquez (On Leave) | Sumaiyah Umarji |
| Juan-Raul Cardenas | ||
| Shannon Julius | ||
| CAMS | Rachel Marquez (On Leave) | Victor Chen |
| Shannon Julius | Alex Ruiz | |
| Demography Related Request | Victor Chen | Durga Niraula |
| Howin Song | Alex Ruiz | |
| eGIS Environment Support | Junior Togelang | Tom Weisenberger |
| Jason Chen | Norman Wong | |
| Robert Graham | ||
| Employee Data Related Request | Sumaiyah Umarji | |
| ESRI Licensing | Norman Wong | Rachel Marquez (On Leave) |
| ESRI Licensing (NEW REQUEST) | Shannon Julius | Satya Choday |
| Flora Valenzuela | ||
| Esri Software Provisioning Questions | Jason Chen | |
| GIS Viewer & Geocortex Support | GIS Viewer | |
| Norman Wong | ||
| Rachel Marquez (On Leave) | ||
| Geocortex Support | ||
| Norman Wong | ||
| Tom Weisenberger | ||
| LAR-IAC | An Dang | Christine Lam (DPW) |
| Portal Support | Tom Weisenberger | |
| Norman Wong | ||
| Robert Graham | ||
| Power BI | Sumaiyah Umarji | |
| User Group Meetings | AGOL User Group Meetings | |
| Sumaiyah Umarji | ||
| Data User Group Meetings | ||
| Robert Graham | Norman Wong | |
| Tom Weisenberger | ||
| User Council | ||
| Steve Steinberg (GIO) | ||
| All other inquiries please contact: egis@isd.lacounty.gov | ||
An updated Service Level Agreement (SLA) will be made available shortly further outlining our coverage, we appreciate your patience.
Please feel free to reach out to us at egis@isd.lacounty.gov if you have any questions.