The eGIS Program maintains several countywide license agreements for GIS related software. This supports cost reductions through the optimization of license and service utilization.
CIO Technology Directive TD 12-03 – EGIS Centralized Software Management (Attachment D.1) establishes the Enterprise GIS program as the manager of the countywide software maintenance agreement with Esri, the primary desktop GIS software vendor.
Attachment List
| Attachment No. | Document Name | Description |
| D.1 | TD 12-03 eGIS Centralized Software Management | Establishes the eGIS Program as the holder of the Countywide software license agreement |
| D.2 | Esri Master Purchase Agreement | Fully executed Master Purchase agreement with software price list (Exhibit D of the MPA) |
| D.3 | Esri Software MPA attachment purchase rider | Form used to inform ISD that the MPA exists and sole source justifications are not necessary |
| Esri License Transfer forms available as necessary | Mechanism to transfer licenses from departmental agreement to Countywide agreement |
Esri Software
Esri is the world leader in desktop GIS software, and is the recommended desktop GIS software within the County (see Attachment B.3 – CIO Preferred Technologies for GIS).
The Enterprise GIS Program maintains a countywide enterprise maintenance agreement with Esri, as well as a Master Purchase Agreement that provides discounts for new software purchases (see Attachment D.2). Departments that purchase Esri software can leverage the MPA purchase rider to avoid sole source justifications (Attachment D.3)
Regardless of whether a department subscribes to the eGIS Services, all Esri software licenses, both current and discontinued, have been transferred from Department (Customer Number) to the eGIS Program. This agreement, managed by ISD, provides opportunities for GIS licensing cost savings. Forms to complete these transfers are available as needed.
Departments continue to have access to all software listed unless mutually agreed upon, and ongoing costs for license maintenance and additional software purchases are passed back to departments through ISD Service Requests.
The eGIS Program provides software updates and installation packages to departments for installation, and has arranged with Esri to provide a backup license and authorization file to departments for a backup license server in case there is a network disruption.
Esri Software Usage Monitoring – OpenLM
OpenLM software provides usage reports on Esri ArcGIS Desktop software and extensions to find out which persons have Esri ArcMap opened, who have checked out an ArcGIS license (e.g. Spatial Analyst) how long they have used it, but current and historically. OpenLM allows System administrators can retrieve licenses either manually or automatically.
To get access to OpenLM, please contact the eGIS group at eGIS@isd.lacounty.gov.
Esri ArcGIS Online
As part of its software maintenance agreement, the County of Los Angeles has a central account with Esri’s cloud platform, ArcGIS Online, which is managed by the eGIS group at ISD. eGIS members may request an account to (1)publish spatial data and map services online, (2) share maps, (3) create data, and (4) create applications. ArcGIS Online uses a service credit system and charges for routing, driving times, demographic and lifestyle maps, elevation analysis, and much more. The geocoding capability has been linked with the County’s Locator. The eGIS group monitors credit usage by department.
For a full list of ArcGIS Online services that utilize credits, please see: http://www.esri.com/software/arcgis/arcgisonline/credits
Google Maps API
The Enterprise GIS Program administers an annual license for Google Maps API for Work, with costs allocated to departments that leverage the Google Maps API based upon the number of map draws. A single license eliminates duplicate billing, and establishes better volume pricing.
eGIS member departments are able to build applications for web browsers, mobile devices, or custom applications using a license for the Google Maps API. This agreement currently allows up to 1,000,000 public map loads per year. Several Web Service APIs are included in this package: Gecoding API, Directions API, Distance Matrix API, Elevation API, and Time Zone API (usage limits may apply).
The Google license comes in two flavors – public and internal facing applications. There is a different price per map draw for each of these two different licenses.
For more information, go to https://developers.google.com/maps/documentation/business.
Microsoft Bing
The County of Los Angeles has an annual license agreement with Microsoft Bing Maps Platform API. The license covers 100,000 transactions per month for public-facing websites which are shared amongst all eGIS member departments. API options may include Geocoding API, Directions API, Search API, Imagery API, Localization Support API, etc.
For more information, go to http://www.microsoft.com/maps/default.aspx.
Service Level
The Enterprise GIS Group maintains a Service Level Agreement (SLA), which outlines the service levels, roles and responsibilities, a staff matrix, escalation procedures, and terms and conditions governing the use of and access to eGIS systems.
Details about the eGIS License Management Service Levels and staff responsibility matrix can be found in the relevant section in the SLA.