Service Overview
The eGIS Program manages Countywide maintenance agreements with Esri, Microsoft Bing Maps, and Google Maps to eliminate duplicate purchasing and obtain pricing discounts.
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Benefits
- Reduce GIS software and services licensing costs,
- Monitor software utilization to optimize the use of GIS software,
- Improve the efficiency of software maintenance,
- Increase the speed of software deployment.
Service Description
The eGIS Program manages Countywide GIS software maintenance and services agreements to ensure access to new software versions, technical support, and reduced administration costs for departments. Departments purchase and maintain GIS software and services through these agreements.
Agreements include:
- Esri – All desktop and server software and extensions for GIS staff.
- Microsoft Bing Maps – Enables Bing Maps functionality for public-facing websites. Public facing and internal only applications have different cost structures.
- Google Maps for Work – Enables Google Maps for map applications. Public facing and internal only applications have different cost structures.
- ArcGIS Online – Uses a service credit system and charges for routing, driving times, demographic and lifestyle maps, elevation analysis, and much more.
The eGIS Program uses a software license management tool (OpenLM) to monitor and provide license usage statistics for each department to support license optimization.
The Geographic Information Officer reviews requests for additional licenses to determine if unused licenses or existing capacity is available to reduce costs.
Governance
The eGIS Executive Committee establishes which Enterprise-level license agreements are managed by the eGIS Program.
Availability & Support
Service Operation: 24 hours a day, 365 days a year
- eGIS Business Hours are Monday through Friday, 7:30 AM – 5:00 PM, please contact eGIS@isd.lacounty.gov